AI

Artificial Intelligence is rapidly becoming a fundamental part of many of the products and services we use: everything from email to vacuum cleaners to music services. Yet, if there’s one phrase that is sure to give design leaders anxiety and imposter syndrome, it’s “AI.”

This technology is everywhere and more is coming. What is it? How do you design for it? What are the pitfalls? How do you sift through the jargon to know what’s real? How do you hire for it? The short answer is that it’s a rapidly-changing field, and these answers are changing all the time.

The track continually adapts to the needs of the members but includes, e.g.:

  • How do you generate AI possibilities for your organization?
  • Practical, useful definitions? What’s hype and what’s reality?
  • So, your boss has asked you to “add some AI in there.” What next? How are AI design processes different from traditional design processes?
  • What is an AI Design skillset? How do you hire, or train staff?
  • How do we collaborate between Design and Data Science?
  • How do we equip our teams to advocate for everyday AI ethics?
  • What are modes of agency? How do we design for them? What is conversational design?

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Interested in other topics? Check out all of the Empower tracks here!

Chris Noessel, designing AI solutions for IBM by day, writing books and novels on AI and sci-fi by night. No designer, anywhere on the planet, gets AI and design the way Chris does. Chris is a former leader at Cooper, San Fransisco, co-author of Make It So: Interaction Design Lessons from Science Fiction (Rosenfeld Media, 2012), co-author of About Face, 4th Edition (Wiley, 2015), and author of Designing Agentive Technology: AI That Works for People (Rosenfeld Media, 2017). Recently he’s begun publishing sci-fi short stories, and he’s is currently contemplating books about meaning machines and interfaces that improve their users.

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